FAQ

Frequently asked questions

What type of fabric is the Shield?


Breathable Athletic Polyester/Mesh Fabric.




Is the Shield waterproof?


No, but it is water resistant.




Is the Plastic pocket on the Shield touchscreen compatible?


Yes, you can change songs and answer calls from the pocket.




What does the Shield do?


It holds your listening device while running, training, working out or being active.




What Sizes are available?


X-Small to XX-Large. SHIELD ELASTIC BAND: Place the tape measure under your arms right below the fullest part of your chest, wrap around your body until your fingers meet and mark the measurement. For women, the number from your bra measurement is your band size needed. If you are on the high end of a size, for a looser fit, consider the next size up. If you are on the low end of a size, then consider the next size down for a tighter fit. SHIELD VEST LENGTH: Big & Tall sizes recommended for those who are 6'2" and above and/or those who normally wear Big & Tall athletic shirts. (ex. 6'0" with 54" chest or suit size) EXAMPLE: MEN - If you wear an extra - large shirt and it fits loose, then we recommend a large shield. Consider a compression style shirt that fits tight and that is typically the size Shield you want for proper fit and function during use. EXAMPLE: WOMEN - Your bra band number is the measurement for your Shield. If you are in the low-range for a measurement (ex. 34 inches), then we recommend a small instead of the medium. The Shield is designed to fit firm to your body for proper functioning during use. To ensure the most comfortable fit, choose the size appropriate to how you prefer to wear the Shield. The measurements are recommendations. Contact us with questions.




What is our Privacy Policy?


What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  5. To comply with any applicable laws and regulations.

How do we, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.





MENU
EXPERIENCE
FOLLOW US
JOIN OUR NEWSLETTER
0